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A woman with calm, healthy-looking skin in soft light

Online · 1:1

Reset & Renew

Four months of high-touch online skin support

You're not local to me and you know your skin is not where you want her at. You're just not sure where to start, all of the choices out there feel overwhelming. And you've tried to use skincare before and never stuck with it. This is where we get you to your happy skin, together, you and I.

Skin analysis | 2 skin education sessions | 3 skincare routine designs | 7 fortnightly check-ins | Bubble membership included

Four months of tailored, high-touch support to reset your routines, your relationship with your skin, and your confidence.

Weekly payments of $97.06

Your Investment: $1 650.00

Products used

I work exclusively with high-performing, clean formulations from Australian and New Zealand, women-owned companies, chosen for their integrity, transparency, and visible results.

Four months of support

Personalised, one-on-one support that meets your skin where it actually is.

Key benefits

  • Four months of personalised, one-on-one support that meets your skin where it actually is
  • Fortnightly check-ins so you're never guessing or navigating a flare-up alone
  • Ongoing private support between sessions, because skin doesn't wait for appointments
  • A wrap-up session that leaves you with a clear, confident plan for what comes next
  • Four months of Bubble membership included, valued at $388, to support you deeper in your self-care strategy

The journey

Four months · Online, 1:1 with Amélie

  1. Step 1, Lay of the Land

    A 30-minute consultation to understand your full skin history, what you've tried, what's worked, what hasn't, and what we're actually dealing with. I send you a document beforehand to drop in the products you're currently using, so we hit the ground running.

  2. Step 2, The Complexion Connection

    Two one-hour sessions where we do the deep work. Skin analysis, routine design, product education, and a plan built entirely around your skin conditions, your environment, and your life.

  3. Step 3, Fortnightly Check-ins

    Seven 30-minute fortnightly check-ins across your four months. This is where we address flare-ups, adjust your routine, troubleshoot if skin reacts or habits are not building, and celebrate what's working. You always have somewhere to bring your questions.

  4. Step 4, Ongoing Support

    Private Telegram support between sessions, because skin doesn't wait for your next appointment and neither should your questions.

  5. Step 5, Wrap-Up Session

    A closing session to review your progress, lock in your next steps, and send you forward feeling clear and confident about your skin for the first time in a long time.

A woman with calm, healthy-looking skin in soft light

Testimonial

“Amélie recommended a skincare routine perfectly suited to my habits, simple, effective, and using carefully selected products. All the products she recommended are clean, designed and made in New Zealand, and, of course, perfect for my skin's needs and my lifestyle. Since following her advice, my skin has never felt better!”

Juliet

Frequently asked questions

Is every session with Amélie?

Yes. I work alone, so any service you book through me will be with me personally.

Are prices GST included?

Yes, prices are GST included, unless otherwise specified.

What happens if I arrive more than 15 minutes late?

Please let me know via text as soon as you can, and please drive safe, don't text and drive. If you arrive more than 15 minutes after your appointment start time, I may need to cancel the service or, at my discretion, carry out what we can in the time remaining. If you're a mum of children under 10, let me know when you book. I know how hectic getting out the door can be and I do my best to avoid back-to-back appointments so nothing gets cut short for you.

Can Amélie cancel my appointment?

Yes. If something comes up on my end, I'll notify you in writing and provide a full refund of any amounts you've paid for that service, although in 5 years of business, this has never happened yet.

How do I book?

Appointments can be booked online with at least 24 hours' notice and up to 3 months in advance.

Is a deposit required to secure my booking?

Yes. A 50% non-refundable deposit is required at the time of booking, paid by credit or debit card. The remaining balance is charged following your appointment.

What payment methods are accepted?

Payments are made by credit or debit card via Stripe-supported platforms, or by a previously agreed arrangement.

Is my deposit refundable?

No. The 50% deposit is non-refundable in all circumstances.

I need to cancel my appointment. What do I do?

Please contact me as soon as possible. Here's what applies depending on your timing: - 72 hours or more before your appointment: I'll do my best to reschedule you and transfer your deposit to the new booking. No refund of the deposit is available. - Within 72 hours of your appointment: The full price of the service is charged. No refund is available. - No-show: The full price of the service is charged. No refund is available. I'm human and I do my best to be accommodating where I can, but the earlier you reach out, the more options we have.

Why is the cancellation window 72 hours?

I'm a solopreneur and all services are by appointment only. 72 hours gives me a chance to reach out to clients on my waitlist to try to fill the gap left by a cancellation.

I need to reschedule. What do I do?

Life happens. Please give me at least 72 hours' notice to reschedule. You can reschedule up to 2 times, after which the booking will be cancelled with no refund of the deposit. Rescheduled bookings are subject to availability. If you need to reschedule because you can't find childcare but your child is well, send me a text and I'll see how I can help. I know how hard it is as a mum to carve out time for yourself.

What if Amélie needs to reschedule?

If I need to move your appointment to another date and that date doesn't work for you, you can cancel in writing and I'll provide a full refund of any amounts paid. If you accept the new date, no refund applies.

I booked a virtual session. What's the refund policy?

Virtual bookings are non-refundable once the session has started.

How do online sessions work?

Once you book, you'll receive a confirmation with everything you need to prepare, including the video call link. Sessions run the same way as in-person coaching sessions, the only difference is you're in your own space, which a lot of clients actually find easier. For the makeup sessions, we meet at least twice, so that you can have ordered the products and then I visually guide you through it. For skin analysis, you send me photos prior to your session so that I can conduct a skin analysis based on your photos.

Do I need any special equipment?

No. Just a reliable internet connection, a device with a camera and microphone, and a space where you feel comfortable and won't be interrupted.

What if the connection drops during our session?

It happens sometimes. If we lose connection, I'll reach out via text or email immediately and we'll either reconnect or arrange a time to pick up where we left off.

Are online sessions recorded?

Only group sessions where a replay was promised will be recorded. Where sessions are recorded, I'll share a link to the recording via a website-based platform. I do my best to keep recordings available for an extended period, but I can't guarantee availability indefinitely, as recordings may be removed by the platform or by me at any time. Please also note that online recordings are not private or secure, and by participating you acknowledge that recordings may potentially be accessed by third parties.